PRIVACY POLICY

Last updated February 07, 2024

This privacy notice for Cnvrtx.com ("we," "us," or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at cnvrtx.com, or any other website linking to this privacy notice.

  • Engage with us through sales, marketing, or events.

Questions or Concerns?

This privacy notice will help you understand your privacy rights and choices. If you disagree with our policies, please do not use our Services. Contact us at support@cnvrtx.com with any questions or concerns.


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. For more details, refer to each section in the table of contents.


What personal information do we process?

We may process personal information depending on how you interact with us and which Services you use. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information?

No, we do not process sensitive personal information.

Do we receive any information from third parties?

No, we do not receive information from third parties.

How do we process your information?

We process your information to deliver and improve our Services, communicate with you, prevent fraud, and comply with the law. Learn more about how we process your information.

In what situations and with which parties do we share personal information?

We may share information in specific situations and with particular third parties. Learn more about who and when we share your personal information.

What are your rights?

Depending on where you are located, applicable privacy laws may give you certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights?

The easiest way to exercise your rights is by submitting a data subject access request or contacting us. We will consider and respond to any request following applicable data protection laws.

  1. What information do we collect?

  2. How do we process your information?

  3. What legal bases do we rely on to process your personal information?

  4. When and with whom do we share your personal information?

  5. How long do we keep your information?

  6. Do we collect information from minors?

  7. What are your privacy rights?

  8. Controls for do-not-track features

  9. Do United States residents have specific privacy rights?

  10. Do we make updates to this notice?

  11. How can you contact us about this notice?

  12. How can you review, update, or delete the data we collect from you?

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us:

We collect personal information that you voluntarily provide when you register for our Services, express interest in our products, participate in activities, or contact us.

Personal Information Provided by You:

We collect personal information depending on your interactions and the Services you use. This information may include the following:

  • Names

  • Email addresses

  • Debit/credit card numbers

Sensitive Information:

We do not process sensitive information.

Payment Data:

We may collect payment information if you make purchases, including your card number and security code. Payment data is stored by Stripe. You can review their privacy notice here: Stripe Privacy Policy.

All personal information you provide must be accurate, complete, and updated.

Information automatically collected:

Some information is collected automatically when you visit our Services. It may include device and usage information, like your IP address, browser characteristics, operating system, and how and when you use our Services

  • Log and Usage Data: This includes IP addresses, device info, browser type, and system activity.

  • Device Data: Information like IP addresses, browser types, and internet service providers.

  • Location Data: Your device location (precise or imprecise) via GPS or other technologies.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information for reasons like:

  • Account Creation and Authentication: To create and log into accounts.

  • Service Delivery: To provide the requested service.

  • Support Requests: To address inquiries or troubleshoot issues.

  • Administrative Updates: To share updates on terms, policies, or product changes.

  • Order Fulfillment: For payments, orders, returns, and exchanges.

  • User Communication: For direct user-to-user communication.

  • Protection of Interests: To prevent harm or protect an individual's vital interest.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process personal information only when we have a valid legal reason to do so, such as:

  • Consent: If you have given permission.

  • Performance of a Contract: If required to fulfill contractual obligations.

  • Legal Obligations: If required by law or to protect legal rights.

  • Vital Interests: To protect your vital interests or that of a third party.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information in specific situations, including business transfers or when necessary to fulfill orders.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only as long as required for the purposes outlined in this notice or by law.

6. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to children under 18. If we discover that personal information was collected from anyone under 18, we will delete it promptly.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you are located, you may have the right to access, change, or erase your personal information.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not respond to DNT signals at this time, but will update our policy if this changes.

9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you're a resident of the United States, particularly in states like California, Colorado, Connecticut, Utah, and Virginia, you have specific privacy rights. We detail them under "9. Do United States residents have specific privacy rights?

"10. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to comply with laws.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

You can email us at support@cnvrtx.com.

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Submit a request to us via email if you would like to review, update, or delete your data.